»  Telecom Technology »  Support Engineer_Telecom

2Yrs -10 Yrs       Gurgaon     Openings: multiple


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The Company

Our client is World’s foremost telecom company, creators and innovators of telecom technology. ,They are at forefront of the technology- Creating networks of the future. The company is aggressively creating it’s presence in 5G domain to install and manage networks on latest technology and are seeking to hire for the following position.

The Job
  • Collaborate closely with development support to ensure timely correction of code errors / bugs identified.
  • Provide High-demand Support on 24*7 shift as scheduled.
  • Proactively drive next generation support for our customers (e.g. Specialist Chat, Product Specialist on Demand Sessions, Customer Webinars etc.)
  • Identify gaps and develop supportability tools to ensure Product Support continues to deliver outstanding service and support models.
  • Work collaboratively with colleagues from Product Support and other lines of business to ensure our customers receive the best possible service.
Your Profile
  • Excellent troubleshooting skills at all levels, from application to network to host.
  • Experience in Prepaid Charging (Preferable Ericsson Charging Experiences, OCC, ECMS, nGVS, EMM and better have CMM Solution understanding).
  • Experience in CBiO/DMP is preferred.
  • Experience in Database Administration (Cassandra, Hadoop, Timesten, Oracle), certification preferred.
  • Experience in Programming / scripting (Java, Perl, Shell, Python etc.)
  • Understanding of Virtualization Technologies (VMware, Red Hat Open Stack), certification preferred
  • Understanding of cloud-native technologies like Dockers and Kubernetes, certification preferred.
  • Understanding of Protocols like Diameter, Camel, SCAP, Gx, Gy etc.
  • Expertise in Redhat Linux administration and troubleshooting, better to have Redhat 7 RHCSA and RHSE Certification.