»  Others »  Technical Writer

5Yrs -11 Yrs       Gurgaon     Openings: 1


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Our Client is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes, and networks together to solve the post-trade challenges of global financial markets.

 

The Job

As a Technical Writer , you will be working closely with product managers, engineering, and operation teams, in an agile development environment. You will be creating documents that will help leading financial institutes customers and internal users to get the most of the products.

This role requires a high degree of integrity, motivation, discipline, persistence, and attention to detail. The ideal candidate must be a self-starter who thrives on tackling new challenges with a pragmatic approach. The successful candidate must be willing to actively engage in feature releases and customer feedback while maintaining a hands-on understanding of product offerings and experiences.

Candidate Profile

 

  • Write and edit complex and technical documentation, including user guides, API guides and release notes
  • Write content for different audiences including end users, administrators, and internal professional services teams.
  • Gather customer feedback and implement better ways to provide information
  • Prioritize projects based on customer needs and development releases
  • Be able to present the product, explain how it works and why it matters to users
  • Support go-to-market activities by providing clear documentation on product functionality
  • Work with distributed teams spread across the world
  • Effectively communicate project status and timelines to leadership
Experience:
 
  • 2+ years of technical writing experience preferred in financial domains
  • 2+ years of experience working in SaaS, integrations, and/or enterprise platforms
  • Proficient with Microsoft Word, Adobe Robohelp, Wiki and Jira.
  • Full understanding of XML based languages and financial protocols as FIX/FpML
  • Ability to make complex topics understandable and appealing to diverse audiences
  • Proven ability to work in cross-functional teams towards mutual success
  • Passion for technology and the business opportunities it presents with the ability to comprehend both technical and business topics
  • Flexible, agile, and open-minded with a positive attitude
  • Ability to work in a fast-paced environment with shifting priorities