Position title
Associate Operations
Business Function
Operations
Department
MarkitSERV
Department overview:
MarkitSERV provides an end-to-end solution for post-trade transaction management of credit, interest rate, equity, and foreign exchange derivatives. MarkitSERV also connects dealers and buy-side institutions to central clearing counterparties, trade repositories, and electronic swap markets.
MarkitSERV Operations provides operational day-to-day customer support for all services supported within the MarkitSERV suite of products. They are also responsible for the new client setup and new process adherence for the external Buy Side and Dealer communities. They work closely with Product Management, Client Account Management, Business Development and IT to ensure timely and accurate responses to customer inquiries. The group is also responsible for incident reporting and escalation.
Position summary:
We are looking for self-driven individuals with strong MIS skills and advanced excel and database management to join our growing analytics team within the Operations group. The successful candidate will responsible for the development, implementation and support of mission-critical enterprise Business Intelligence (BI) reports, Excel Reports, and other tools working with cross-functional teams across MarkitSERV’ S suite of products.
The analytics team support Operations Management in providing transparency across their key risk indicators in order to manage their business and maintain a robust control framework across the Global Implementation and Client Services teams.
Duties & accountabilities:
Business competencies:
Education and experience:
Communication
Teamwork