»  Telecom Technology »  Performance Management Lead- Chennai


6Yrs -9 Yrs       Chennai     Openings: multiple


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Nokia  is a global leader in the technologies that connect people and things. With a track record of innovation and success, they continue to invent and accelerate new technologies that will increasingly transform the way people and things communicate and connect.

We are presently seeking to hire Performance Management Lead, in Chennai. 

Job Summary :

Network performance Management takes end-to-end responsibility for operations and network KPIs maintenance

Requirements:

  • Performance Management has end-to-end responsibility for Performance Management with key objectives of network performance reporting and analysis
  • Good knowledge in network performance KPIs of the performance of 2G and 3G technologies (GSM, UMTS, HSPA), 4G.LTE technologies for multivendor.
  • Able to support 24/7 shift is mandatory and flexible to support Customer Time zone (Business Hr and Business Days)
  • Preferred hands on experience in PM KPI Reporting & Analysis skill for Radio/Core/Tx.
  • Multivendor experience is preferred and recommended to have Nokia & Huawei Reporting Experience
  • Ensure Team deliverables according to customer SLA and Scope of work
  • Customer escalation management and handling skills.
  • Soft skills with leadership qualities.
  • Ensures Network Performance data availability
  • Network Performance reporting and Network KPI understanding.
  • Audit experience of all formulas related to RF/CS/PS core KPIs.
  • Analyse the result, propose quality improvement and communicate corrective action and support execution for PM reporting
  • Knowledge with network KPI performance, statistics, analysis and troubleshooting. Performance KPIs collection and analysis, problem Localization/Correction/Verification
  • Network Performance KPI Troubleshooting and Analysis
  • Supports Network Planning & Optimization
  • Automation: Good knowledge in any two of the following IT skills : Microsoft Access, EXCEL, MACRO, VBA, .NET, My SQL & Oracle.

Skills :

  •  Good communications, interpersonal and presentation skills, readiness to work in a dynamic and international environment as well as teamwork capability are all required skills.
  • Self-motivated, Goal Oriented, Proactive and able to execute multi-task independently in a team environment
  •  Ability to deliver excellent results under pressure
  • Ready to work at night and ready to travel.
  • Ability to adapt to changes in working environment.
  • Individual contributor and pro-activeness
  • Shares information/knowledge across functions, processes and units.
  • Supports his/her team members in their tasks regarding performance practices, process and tools .